Integration platforms should be seen as a technical enabler with the benefits case stacked upon the promise of reuse, cost savings, simplification and flexibility. All of these offer clear advantages for organisations adopting a holistic integration strategy and a CIO or IT director looking to enable the digital potential of their organisation will already have a clear view on the value of this approach.
Our last post on integration demand management focused on managing the delivery throughput for a centralised integration competency centre, however the centralised delivery model is not the only solution for an effective integration strategy. These approaches may be more appropriate for you depending on your strategic outlook and IT objectives, but these will present different and often less obvious demand challenges that need to be addressed.
Integration is a complicated business. Tying together the IT landscape means lots of connections, interface points, APIs, protocols, messaging types, data formats, etc... There are plenty of patterns and area’s of best practice that can be applied to simplify your approach to integration and reduce the complexity, however, one inevitability of being in the middle of all these connections is that when there is an issue with what has (or has not) arrived from system A to system B, the integration platform is usually the first port of call.